Terms and Conditions

The following Terms and Conditions ("Terms") govern your use of the platform and services provided by Confa Limited ("Confa," "we," "us"). Please read carefully before using our services. By registering, logging in, or otherwise accessing or using the platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using this platform, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please refrain from using our services.

2. Definitions

  • Confa / we: Confa Limited, a company incorporated in Hong Kong (RM A, 19/F Max Share CTR, 367–373 King’s Road, North Point, Hong Kong).
  • Creator: a registered user who publishes travel itineraries on the platform, sets prices, offers paid or free travel services, and may include OTA affiliate links to facilitate bookings.
  • Traveler: a registered user who browses, purchases, or reviews itineraries; uses AI travel-planning tools; or books travel products or services via the platform or affiliate links provided by Creators.
  • Itinerary Content: the travel itineraries or guides uploaded by Creators.
  • Core Features: listing itineraries, purchasing, payment, reviews, AI tour guide, collaborative planning tools, budget management, and related features.
  • Confa AI Tools: any artificial-intelligence features or services integrated into the platform, including itinerary suggestions, text generation, and intelligent navigation.

3. Account Registration & Security

3.1 Opening an Account

To access certain features of the platform, you must register for and maintain a Confa account.

3.2 Providing Personal Information

You agree to provide accurate, complete, and up-to-date registration information, and to securely choose and store your password and User ID. If you log in through a third-party service (e.g., Google, Facebook), Confa may require your User ID to match your third-party account name. Failure to keep your information accurate and current may result in suspension or termination of your account.

3.3 Account Responsibilities

  • You must not use another person’s User ID to impersonate them.
  • You must not use any account not lawfully yours.
  • You are solely responsible for safeguarding your login credentials and must notify Confa immediately if your account is compromised or your password is lost.

3.4 Confa’s Discretionary Rights

Confa reserves the right, at its sole discretion and for any reason (including security, legal compliance, or maintenance), to refuse registration, suspend, or terminate any account without prior notice or liability.

4. Services

  • Creators may list and sell itinerary content on the platform and embed their personal affiliate links.
  • Travelers may book and pay for travel services directly and use itinerary navigation, budget management, AI tour guide, and related tools to plan their trips.
  • All users may post reviews, share travel experiences, and browse publicly available content.

5. Fees & Revenue Sharing

Once Confa officially launches, the platform will charge service and/or transaction fees to Creators and Travelers. Specific rates will be announced separately.

6. Payment & Refund

  • All payments are processed by third-party platforms (e.g., Stripe, PayPal). Confa does not store your credit card information directly.
  • The refund policy will follow the cancellation and rescheduling rules agreed between Travelers and Creators and will be published separately.

7. Intellectual Property

7.1 Ownership of Platform Content & Technology

All platform components—including domain names, subdomains, technical functionalities, interfaces, data, and services—are owned and operated by Confa. No one may copy, distribute, or use any part of the platform without Confa’s authorization.

7.2 Creator License

Creators retain copyright in the itineraries they upload but grant Confa a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, and distribute their content for platform operation, marketing, and promotion.

7.3 User Restrictions & Obligations

  • You acknowledge that all intellectual property rights in the platform content belong to Confa or its licensors.
  • Without Confa’s prior written consent, you may not modify, translate, reproduce, transmit, distribute, display, create derivative works from, or bulk-download platform content by any technical means.
  • You may download or copy individual content items only for personal, non-commercial use and must comply with any usage terms attached to that content.
  • Confa may suspend or terminate your account and pursue legal remedies if you violate these obligations.

8. User Representations, Warranties & Covenants

8.1 Prohibited Uses

You represent, warrant, and covenant that you will not use the platform or services to:

  • Infringe or violate any third party’s intellectual property, publicity, privacy, or other rights;
  • Violate any applicable laws, regulations, or industry standards;
  • Transmit harmful, fraudulent, threatening, harassing, defamatory, obscene, or otherwise objectionable content;
  • Engage in any commercial activity (e.g., contests, promotions, advertising, multi-level marketing) without Confa’s prior written consent;
  • Impersonate any person or entity, including Confa personnel or partners;
  • Upload malicious code (viruses, trojans, worms, time bombs, etc.).

8.2 Removal Rights

Confa may remove, block, or delete any user-submitted content at any time for any reason (including complaints or suspected violations) without notice or liability.

8.3 Liability for User Content

  • You are solely responsible for all content you upload, post, transmit, or link to the platform.
  • You represent and warrant that you have all necessary rights, licenses, and consents to post such content and that it does not infringe third-party rights or violate any law.
  • You agree to indemnify and hold Confa, its affiliates, employees, and agents harmless from any claims, losses, or expenses (including legal fees) arising out of your content or its use.

9. Prohibited Conduct

  • Uploading or posting infringing, pornographic, defamatory, violent, or illegal material
  • Spamming or identity falsification
  • Interfering with the normal operation of the platform

10. Account Termination

Confa may suspend or delete your account without notice if you violate these Terms or any applicable law.

11. Disclaimer & Limitation of Liability

11.1 Disclaimer of Warranties

The platform and its content (including itinerary recommendations, pricing information, third-party links, and AI guides) are provided "as-is" and "as-available." Confa makes no express or implied warranties regarding accuracy, completeness, fitness for a particular purpose, or timeliness.

11.2 Service Availability

Confa does not guarantee uninterrupted operation of the platform and is not liable for downtime due to maintenance, external factors, or technical issues. You are responsible for ensuring your network connection and devices function properly.

11.3 Third-Party Links & Services

The platform may contain links to third-party websites or services. Such links are provided for your convenience only and do not imply Confa’s endorsement. You assume all risk arising from any interaction or transaction with those third parties.

11.4 Limitation of Liability

Except as required by law or arising from Confa’s willful misconduct or gross negligence, Confa shall not be liable for any claims, losses, or expenses of any kind arising out of or in connection with these Terms.

12. Indemnification

You agree to indemnify and hold Confa, its affiliates, employees, and agents harmless from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of your breach of these Terms or infringement of any third-party rights.

13. Privacy Policy

Your use of personal data is governed by our Privacy Policy, which is incorporated into these Terms. By accepting these Terms, you agree to the terms of our Privacy Policy.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Hong Kong Special Administrative Region. You and Confa agree to submit to the exclusive jurisdiction of the Hong Kong courts for any dispute, or to resolve disputes by arbitration under the Hong Kong International Arbitration Centre rules.

15. Amendments

Confa reserves the right to modify these Terms at any time. We will post the revised Terms on the platform; your continued use after posting constitutes your acceptance of the changes.

16. Confa AI Tools – Specific Terms

16.1 Scope

Section 16 applies to your use of any AI features or services provided on the platform.

16.2 Compliance

You must comply with these Terms, the Privacy Policy, and any other applicable rules when using the AI Tools.

16.3 Ownership & License

You retain ownership of your "User Inputs" and the AI-generated "Outputs." You grant Confa and its service providers a worldwide, royalty-free, non-exclusive, sublicensable license to copy, modify, publish, and use your Inputs and Outputs for platform operation, optimization, marketing, and maintenance.

16.4 Prohibited Use & Disclaimer

You may not use AI Tools to generate illegal, harmful, or infringing content. AI Tools and their outputs are provided "as-is." Except as required by law or arising from Confa’s willful misconduct or gross negligence, Confa disclaims all liability for any direct or indirect losses—including lost profits, business interruption, data loss, or other economic or non-economic damages—resulting from your use of AI Tools.

16.5 Indemnification

You agree to indemnify and hold Confa and its affiliates, employees, and agents harmless from any claims, losses, or expenses arising from your use of AI Tools or violation of these Terms.

16.6 Privacy & Confidentiality

Do not submit personal, confidential, or sensitive information to AI Tools. All data collection and use are governed by our Privacy Policy.

16.7 Service Suspension & Termination

Confa may at any time modify, suspend, or terminate AI Tools or their features without notice.

17. Contact Information

  • Email: [email protected]
  • Address: RM A, 19/F Max Share CTR, 367–373 King’s Road, North Point, Hong Kong

Last updated: September 7, 2025