Contact us

Whether you have a question about our technology, want to discuss a partnership, or need help with your account, we're here for you.

Business & partnerships

Confa Limited
[email protected]
Rm A, 19/F, Max Share Centre, 367-373 King's Rd, North Point, Hong Kong

Technical support

[email protected]

We typically respond within 24–48 hours.

For the fastest resolution, include your account email, a description of the issue, and any screenshots that help illustrate the problem.

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Support FAQ

We aim to reply to every inquiry within 24–48 business hours. If your question is urgent, please mention that in the subject line and we'll prioritize it.
Please include your account email, the device and browser you're using, a clear description of the issue, and screenshots or screen recordings if possible. The more detail you provide, the faster we can help.
Absolutely! We love hearing from our users. Send your feature request to [email protected] with the subject "Feature request" and describe what you'd like to see. We review every suggestion and use them to shape our roadmap.